FAQs

About Our Mission

Is Print it Forward part of a nonprofit?

Print It Forward is actually a Social Enterprise business owned by Northwest Center, one of the nation’s leading organizations that’s advancing equal opportunities for people with disabilities and building a more inclusive world. When you do business with Print it Forward you are directly supporting Northwest Center because 100% of the profits from Print it Forward fund its services for people with disabilities.

What is Northwest Center?

Northwest Center is a nonprofit that provides education and employment services for children and adults with disabilities. Its mission is to promote the growth, development, and independence of people with disabilities through programs of therapy, education, and work opportunity. Northwest Center has been leading work to create a more inclusive world since 1965, when four mothers refused to accept that their children would be rejected from school and society. They founded Northwest Center, led the passage of landmark legislation that opened school doors to children with disabilities, and made history. Since then, Northwest Center has advanced equal opportunities for children and adults with disabilities, providing early support, early education, school-age programs, and employment services for adults with disabilities.

How does Print it Forward fit within Northwest Center?

As a Social Enterprise – a business that also does good in the world – Print it Forward is part of Northwest Center’s portfolio of Social Enterprises.

Does NWC have other Social Enterprise businesses?

Yes, Northwest Center’s Social Enterprise portfolio also includes: The Big Blue Truck, OneNorth Integrated Facility Solutions, and Day8 Staffing Solutions.

The Big Blue Truck collects donations of used clothing, other textiles, and shoes. We sell the donations to our partner, Value Village, and use the proceeds to support programs for people with disabilities.

OneNorth Integrated Facility Solutions (OneNorth IFS) provides expert janitorial and building services for leading commercial, retail, health care, government, manufacturing, and education organizations, with a mission of disability inclusion that goes back to 1965.

Day8 Staffing Solutions provides companies with expert contracted workforce and office experience services, combining solutions-focused staffing and managing contracted work teams, reception, call center, docent, and concierge services for Fortune 500 companies and other organizations.

What kind of impact is Northwest Center making in the world?

Northwest Center serves people with disabilities from the cradle through their careers.

In 2023 alone Northwest Center served more than 13,000 people, both children and adults.

This translates into:

  • Serving more than 1,100 children in our schools and Early Supports program
  • Training and supporting 1,200 early learning providers on inclusion
  • Supporting approximately 700 clients with disabilities at work
  • Placing 95 people with disabilities in jobs and providing support as long as needed
  • Adding 60 new employment sites for people with disabilities

This is only a fraction of what Northwest Center does every year. Want to learn more? Check out our 2023 annual report. Or, read about Northwest Center In the News.

What types of services does Print it Forward fund at Northwest Center?

Proceeds from Print it Forward help fund a range of mission services, including:

Northwest Center Kids Programs

  • Hospital-to-Home supports homecomings for hospitalized babies, their families, and clinicians in the critical period when babies transition home from a hospital stay.
  • Early Supports is a family-centered program for children with developmental delays. We provide therapy in the home, working with parents and caregivers.
  • Early Learning runs an inclusive early education center, where children 6 weeks through 12 years old, with and without disabilities, learn, grow, and play side by side.
  • IMPACT provides inclusion support and training for early learning providers, working with programs to welcome children with special health care needs and physical, developmental, behavioral, and social-emotional concerns.

Employment Services Programs

  • Job Development serves adults with disabilities, working with clients to find employment meaningful to both them and their employers, getting graduating high school seniors on the path to employment, working with adults to assess career interests, offering hands-on training, and providing ongoing job support.
  • Supported Employment Consultants support individuals through the entire employment process. Northwest Center’s Social Enterprises provide revenue that allows consultants to complete job placements and provide ongoing support as long as needed.

Learn more about Northwest Center, its education and employment programs, Social Enterprise businesses, and impact in the community on our website Northwest Center People of All Abilities.

Can I donate directly to Northwest Center?

You can donate directly to Northwest Center in several ways:

Print it Forward Ordering Process

Can I make changes to my order after it has been placed?

Unfortunately, changes cannot be made once an order is confirmed. Please review your order carefully before confirming.

Is there a minimum order quantity?

The minimum order quantities vary by product. Please check the product page or contact our customer support for specific details.

Do you take custom orders for items not listed on the website?

Give us a call at 888-598-8421 or send an email to support@printitforward.net. Our team will follow up with you directly to explore options tailored to your needs.

Shipping & Returns

I need my order faster than the times displayed on the product page – can you expedite shipment of an order?

In many cases we can.  For swift assistance, please contact us at 888-598-8421 and we will explore options to meet your needs. We’re here to help!

Where all do you ship?

We ship anywhere within the contiguous United States with a valid postal address.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

What is your return policy?

We strive for customer satisfaction. If you’re not happy with your order, please contact us at 888-598-8421 after receiving it, and we’ll work towards a solution, whether it’s a refund or a reprint.

Customer Support

How can I contact customer support?

For your convenience, you can connect with our dedicated customer support team through multiple channels. Send us an email at support@printitforward.com or give us a call at 888-598-8421. In urgent situations, we recommend reaching out via phone for expedited assistance.

What are your customer support hours?

Our customer support team is available Monday through Friday, from 8:00 AM to 5:00 PM (PST). We strive to respond to inquiries within 24 hours.

What do I do if I encounter issues with my order?

If you encounter any issues with your order, please contact our customer support team immediately with your order number and a detailed description of the issue. We’ll work to resolve it promptly.

File Specifications

What file formats do you accept for printing?

We only accept print-ready PDFs.

What resolution should my images have for optimal printing quality?

For the best results, images should have a resolution of at least 300 DPI.

What color mode should my files be in for printing?

For best results, use the CMYK color mode in your design files to ensure accurate color reproduction in the printing process.

Can I get assistance with file setup and design?

We don’t offer design services, but our customer support team is available to guide you through the process and ensure your designs meet our printing specifications.